OCTOBER 2020 Research Alert

This month we added four new studies and our COVID-19 research series of 10 documents to the Best Practice Database, the research repository for Best Practices, LLC. This month's new studies focus on two topical areas: the use of digital technologies in Medical Affairs and COVID-19 impact on pharma operations. The first four studies deal with digital initiatives in Medical Affairs and examine digital activities, use of artificial intelligence, reporting and resources, and digital patient engagement. The COVID-19 series includes 10 studies that review the pandemic's impact on pharma operations, including stakeholder outreach, performance measurement, product launch, technology utilization, management tactics, patient support, speaker programs, sales compensation, clinical trials, and telehealth.

The new Best Practices, LLC studies listed below under Newly Added Research explore how leading companies have made their operations more effective across these different areas.

	Best Practices in the use of Digital Technologies within Medical Affairs: Digital Landscape and Activities in Medical Affairs (5644) Best Practices, LLC conducted this benchmarking research to probe the use of digital technologies within Medical Affairs. The study provides benchmarks around the digital services and capabilities in Medical Affairs.
	Best Practices in the use of Digital Technologies within Medical Affairs: Use of Artificial Intelligence in Medical Affairs (5645) Best Practices, LLC conducted this benchmarking research to probe the use of digital technologies within Medical Affairs. The study provides benchmarks around the use and value of utilizing AI for digital initiatives in Medical Affairs.
	Best Practices in the use of Digital Technologies within Medical Affairs: Roles, Reporting and Resourcing of Digital Initiatives in Medical Affairs (5646) Best Practices, LLC conducted this benchmarking research to probe the use of digital technologies within Medical Affairs. The study provides benchmarks around the roles, reporting and resourcing of digital initiatives in Medical Affairs.
	Best Practices in the use of Digital Technologies within Medical Affairs: Digital Patient Engagement and Emerging Digital Trends in Medical Affairs (5647) Best Practices, LLC conducted this benchmarking research to probe the use of digital technologies within Medical Affairs. The study provides benchmarks around patient engagement through e-medical initiatives and highlights key emerging trends and digital issues in Medical Affairs.
	COVID-19 Research Series on pandemic's impact on: Stakeholder Outreach (5631), Performance Measurement (5632), Product Launch (5633), Technology Utilization (5634), Management Tactics (5635), Patient Support (5636), Speaker Programs (5637), Sales Compensation (5638), Clinical Trials (5639), and Telehealth Programs (5640) These studies review how companies are evolving to meet new needs and opportunities that will define the post-COVID era, examining an array of topics, ranging from managing product launch timelines to changes in key performance indicators (KPIs) during this time.