Building High-Performance Teams in Global Virtual Environments

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"Building High-Performance Teams in Global Virtual Environments"

STUDY OVERVIEW
Companies expanding globally and investing in outsourcing are pressed to build strong networks that enable them to communicate effectively and efficiently with employees around the globe. This cross-industry benchmarking study probes companies' tactics and best practices on building and managing high-performance global virtual teams.

Key topics addressed in this study will help managers tasked with leading virtual teams compare, improve or extend current management strategies based on tactics and best practices identified across other companies.

KEY TOPICS

• Building Effective Global Virtual Teams
• Affecting Global Virtual Team Processes
• Developing Global Virtual Team Competencies
• Lessons Learned in Successfully Managing Global Virtual Teams

• Top Components of Successful Virtual Teams
• Criteria for Remote Team Management
• Factors Hindering Virtual Team Effectiveness
• Tactics for Overcoming Productivity Hurdles
• Critical Communication Skills & Tools
• Tools for Conducting Effective Virtual Meetings
• Virtual Meeting Frequency
• Components for Successful Delivery of Project Milestones
• Critical Global Team Leader Competencies
• Effective Tools for Team Collaboration
• Methods for Accelerating the Virtual Learning Curve

• The top reasons for hindering virtual team effectiveness all are tied to communication break-downs and companies struggle to overcome these communication barriers. Weekly web-meetings are the most common communication tool for virtual teams. Still, many companies highlight the importance of periodic face-to-face meetings to strengthen the team environment.
• The majority of the benchmark class find that global team leaders must demonstrate exceptional communication skills, show flexibility in adapting to different work styles and lead with integrity to impact their teams.

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